Payment and shipping
The following conditions apply:
The goods are delivered worldwide.
Shipping costs (including statutory VAT)
Domestic deliveries (Germany):
We do not charge shipping costs.
Deliveries abroad :
We calculate the shipping costs abroad as follows:
Zone 1: €19.00
Shipping within Europe: (Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Czech Republic, Austria)
Zone 1 non-EU: €25.95
Shipping to non-EU member states (Great Britain, Liechtenstein, Norway, Switzerland)
Zone 2 - Rest of the World: €49.00
(USA, Canada, North African territories, Middle East, parts of Asia, China, Hong Kong)
Delivery times
Unless a different deadline is specified in the respective offer, delivery of the goods will take place within Germany within 3 - 5 working days, and for deliveries abroad within 5 - 7 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be sent in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
Accepted payment options
- Advance payment by bank transfer
- Payment by SEPA direct debit
- Payment by credit card
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
Via PayPal:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment via "Pay later"
- Payment by installments
About Shopify/Stripe:
- Payment by instant bank transfer (via Klarna)
- Payment by SEPA direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by credit card
- Payment via Apple Pay
- Payment via Google Pay
- Payment by SEPA direct debit
Further details on payment
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
You will receive a pre-notification at least 5 days before the direct debit date. Please note that you are responsible for ensuring sufficient funds are available in your account by the announced date.
If you pay by credit card (without using a payment service provider), your credit card account will be debited upon conclusion of the contract.
If you have any questions, you can find our contact details in the imprint.