Our products are made of high-quality 925 sterling silver and feature unique decorations. Some items feature niello decorations, gold plating, or elegant enamel coatings , while others retain the classic silver look. All products are crafted with great attention to detail and to the highest quality standards.

Niello is a traditional and artistic decoration technique in which a dark silver-sulfite mixture is applied to fine engravings and then polished. This gives the silver a sophisticated contrast and a distinctive look . Our niello-decorated products are meticulously crafted and polished by hand in a Russian silver factory.

We offer an exceptional selection of silver gifts for special occasions such as births, baptisms, birthdays, weddings, Easter, religious celebrations, and Christmas. Our most popular gift ideas include:
✔ Baby gifts (baby spoons, rattles, picture frames, christening bowls)
✔ Personalizable silver cutlery & tableware
✔ VIP gifts & exclusive silver accessories
All products are delivered in an elegant gift box – ideal as a stylish present!

Yes, many of our silver products can be personalized with a personalized engraving —perfect for christening gifts, birthday gifts, or wedding gifts. Engraving is available upon request. Simply contact us before ordering to discuss the details.

Our products come from renowned silver manufacturers :
🇷🇺 Russia – This is where our niello and gold-plated silver products are manufactured using traditional craftsmanship.
🇮🇹 Italy – We source high-quality silver baby rattles, baby spoons, picture frames, christening bowls, silver cutlery and tableware from Italian master craftsmen with decades of experience.

Our exclusive baby gift collection includes:
👶 Baby spoons & children's cutlery – classic or decorated with enamel
👣 Silver rattles – stylish and long-lasting keepsakes
📷 Silver picture frame – perfect for the first baby photos
🍼 Baptismal cups & bowls – traditional baptism gifts
🙏 Prayer beads & napkin rings – elegant and symbolic gifts
🎁 Complete sets as gift sets – for a perfect surprise!

Yes! Upon customer request, we can combine various silver products into a personalized bundle , for example:
✔ Individual silver cutlery set
✔ Exclusive coffee or tea sets
✔ High-quality liquor service made of silver
Simply contact us and we will put together your desired set individually.

All our products are delivered in a high-quality gift box . The stylish packaging makes our silver items perfect gifts for special occasions.

No, our silver products are available exclusively online . You can only order them in our online shop. This allows us to offer you a unique selection and the highest quality at fair prices .

Yes, if a product is damaged, we offer manufacturer-provided repairs . Silver is a valuable material that can be professionally repaired. Contact our customer service for more information.

Our silver products are designed for anyone seeking high-quality, timeless, and elegant gifts . They are especially popular with:

🎀 Parents & grandparents – as valuable baby and christening gifts
🎁 Sponsors & family members – for unforgettable memories
👑 Collectors & connoisseurs of craftsmanship – exclusive silver works of art with unique hand engraving and niello decoration
💼 Business customers & VIP gifts – luxurious silver cutlery and tableware sets for prestigious occasions

Our products are not only beautiful gifts , but also valuable heirlooms that will be treasured for generations.

Our exclusive silver products are among the highest quality handcrafted pieces , crafted with great attention to detail. The higher price is due to:

🔹 Genuine handcraft – Elaborate engravings & polishing by hand
🔹 Rare Niello decoration – A traditional technique that makes silver artwork unique
🔹 Gold-plated & enamelled designs – High-quality workmanship for a special look
🔹 925 Sterling Silver – Best quality for long-lasting elegance
🔹 Limited collections – especially exclusive gift ideas

These works of art are not just silver products – they are masterpieces of craftsmanship with lasting value.

No, you can also order as a guest . However, we recommend creating an account. This way you can:
✅ Track your orders and shipments
✅ View invoices & order history
✅ Save wish lists
✅ Place orders faster with saved addresses

You can easily create an account in just a few steps:
1️⃣ Click on “Create account” in the top right corner
2️⃣ Enter your email address and a secure password
3️⃣ Confirm your registration via the email you receive from us
4️⃣ Done! Now you can shop conveniently and enjoy all the benefits

No problem! Click "Forgot password?" on the login page and enter your email address. You will then receive an email with a link to securely reset your password.

If you do not receive an email, please check your spam folder or contact our support.

Yes! After logging in , you can:
✏ Update your address and contact details
✏ Change your password
✏ Enter your preferred payment method

If you have any problems, our customer service will be happy to help you.

As a registered customer, you can easily add products to your wish list :
1️⃣ Click on the heart symbol next to a product
2️⃣ Your favorites are saved automatically
3️⃣ You can view your wishlist at any time in your account

This is especially useful if you want to order later or save a gift idea!

Yes! We attach the highest importance to data protection and security . Your data is stored encrypted and never shared with third parties. Our shop complies with current data protection regulations (GDPR compliant) .

Yes, if you would like to delete your account, you can send us an email to shop@premium-geschenkideen.de or use our contact form . Please note:
⚠ Your order history will be irrevocably deleted.
⚠ Re-registration is possible at any time.

Ordering in our online shop is very easy:
1️⃣ Select your desired silver product and add it to your shopping cart.
2️⃣ Go to checkout and enter your delivery address.
3️⃣ Choose a payment method (credit card, PayPal, etc.).
4️⃣ Confirm the order – you will receive an order confirmation by email .

Once your order has been shipped, you will receive a tracking number that you can use to track your delivery.

In our shop you can pay safely and conveniently with:
✔ Credit card (Visa, Mastercard, American Express)
✔ PayPal
✔ Advance payment (bank transfer)
✔ Apple Pay & Google Pay
✔ Klarna.

We use modern encryption technologies to protect your payment data.

Delivery time depends on your location:
🚀 Germany & Austria: approx. 2–5 working days
🌍 Europe: approx. 5–10 working days
✈ Worldwide: approx. 10–20 working days

All orders are carefully packaged and delivered in a high-quality gift box .

We ship with reliable partners:
📦 DHL, UPS or FedEx – depending on the destination country and shipping option

You will receive a tracking number as soon as your package is on its way.

If your order hasn't been shipped yet, you can change or cancel it. Please contact us as soon as possible by email or phone .

⚠ Note: Custom-made or engraved products are excluded from the right of withdrawal.

Once your order has been shipped, you will receive a shipping confirmation with a tracking number . This allows you to track your package online at any time.

If you have not received an email, please check your spam folder or contact our customer service.

We ship worldwide ! You can order our exclusive silver products to many countries.

✔ Germany, Austria & Switzerland
✔ All EU countries
✔ International deliveries, certain countries only on request

If you are unsure whether we deliver to your country, just write to us!

Yes, shipping costs depend on the destination country and order value:

🚚 Germany: free shipping
🌍 EU: 19,00 €
🌍 NON- EU: 25,95 €
✈ Worldwide: 49,00 €

The exact shipping costs will be shown at checkout.

Yes, special customs and import regulations apply to deliveries outside the EU , which may vary depending on the destination country.

📌 Customs duties and import taxes are the responsibility of the customer . These fees are collected by your country's customs authorities and are not included in our shipping costs.

📌 For orders over EUR 1,000, we require an export declaration , which incurs an additional charge of EUR 70. This fee will be automatically added to the order total.

Please check with your local customs office before placing your order to avoid unexpected charges.

If your package arrives damaged, please document the damage with photos and contact us within 48 hours . We will resolve the issue as quickly as possible.

If your package does not arrive within the expected delivery time:
1️⃣ Check your tracking .
2️⃣ Contact the shipping service provider with your tracking number .
3️⃣ Contact our customer service – we will help you!

In rare cases, international shipments may be delayed by customs.

Our customer service can be reached in various ways:

📞 Phone: +49 371 272 989 33 ( Mon–Fri, 10am–6pm )
📩 Email: shop@premium-geschenkideen.de
💬 WhatsApp: +49 1590 191 22 55 ( Mon-Fri & if possible also on weekends )
📋 Contact form: Send message now
🖥️ Live chat: (soon available via our online shop)

We'll help you as soon as possible! 😊

We usually respond to all inquiries within 24 hours on working days.
📅 Mon-Fri: 10am-6pm – Fast response guaranteed!
📅 Weekend: We can be reached via WhatsApp if possible.

If you do not receive a response after 24 hours, please check your spam folder or contact us again.

If you have received a damaged or faulty item, please follow these steps:

1️⃣ Send us an email or WhatsApp message with your order number and photos of the defect.
2️⃣ Our customer service will review your request and get back to you with a solution.
3️⃣ If a repair or exchange is necessary, you will receive return instructions.

⚠ Important: Complaints should be reported within 5 days of receipt of the goods .

Yes! Silver products are durable and can be repaired if necessary . If your product is damaged, we offer a repair service through the manufacturer.

💡 Note: Repairs may incur a fee depending on the complexity and warranty conditions. Contact us for a personalized assessment.

Silver can tarnish through contact with air; this is a natural process. Here's how to make it shine again:

✨ Use a silver polishing cloth – Gently polishing removes dark stains.
✨ Silver bath or home remedy – A bath in baking soda and warm water can help.
✨ Store silver safely – Ideally in an airtight box or with anti-tarnish strips.

If you are unsure, contact our customer service for care tips!

Silver with niello decoration is particularly high quality and requires gentle care:

✔ No silver bath! Niello is sensitive to chemical cleaners.
✔ Polish only with a soft cloth – do not use abrasive cleaners.
✔ Store in a dry place – avoid moisture to protect the silver.

Our Niello silver products are hand-polished and, with proper care, will retain their beauty for decades!

Many of our products can be personalized with an engraving – perfect for personal gifts!

💎 Engravable items:
✅ Baby spoons & children's cutlery
✅ Baptismal cups & bowls
✅ Silver picture frames
✅ Napkin rings & VIP gifts

Engraving is available upon request – please contact us before placing your order to discuss the details.

Unfortunately, engraving is not possible after the order has been placed, as the products are shipped directly from our warehouse. If you would like an engraving, please contact us before purchase so we can have your product customized.

Protecting your data is our top priority! All customer data is processed according to the highest security standards (GDPR compliant) and never shared with third parties.

📌 SSL encryption – Your data is protected during transmission.
📌 Secure payment systems – We only use certified payment methods.
📌 No data sales – We do not share your data with advertising partners.

You can find further details in our privacy policy .

No! For security reasons, we do not store any sensitive payment data. All payments are processed through our certified payment providers such as PayPal, credit card providers, or Apple Pay, which guarantee the highest security standards.

However, you can save your preferred payment method in your customer account to process future orders more quickly.

Yes, you have the right to have your personal data deleted at any time.

📌 Submit a deletion request: Send us an email to shop@premium-geschenkideen.de or use our contact form.
📌 Data will be irrevocably deleted.
📌 Exception: Order and invoice data must be retained for a certain period of time for tax reasons.

If you have any questions, just contact us!